WISP incident

SF Tower Offline

Critical Resolved View vendor source →

WISP experienced a critical incident on November 27, 2023 affecting Beaverton L0K 1A0 and Sunderland L0C 1H0 and 1 more component, lasting 1h 1m. The incident has been resolved; the full update timeline is below.

Started
Nov 27, 2023, 08:01 PM UTC
Resolved
Nov 27, 2023, 09:02 PM UTC
Duration
1h 1m
Detected by Pingoru
Nov 27, 2023, 08:01 PM UTC

Affected components

Beaverton L0K 1A0Sunderland L0C 1H0Brock L0C 1H0

Update timeline

  1. identified Nov 27, 2023, 08:01 PM UTC

    Outage affecting SF tower and others in the chain. A tech is being dispatched to attend site and resolve.

  2. resolved Nov 27, 2023, 09:02 PM UTC

    Found there to be no power to the sector. Two power cycles were necessary to resolve. Service has since been restored.