WISP incident

SM Tower Offline

Critical Resolved View vendor source →

WISP experienced a critical incident on May 4, 2024 affecting Beaverton L0K 1A0, lasting 3h 4m. The incident has been resolved; the full update timeline is below.

Started
May 04, 2024, 04:18 PM UTC
Resolved
May 04, 2024, 07:23 PM UTC
Duration
3h 4m
Detected by Pingoru
May 04, 2024, 04:18 PM UTC

Affected components

Beaverton L0K 1A0

Update timeline

  1. identified May 04, 2024, 04:18 PM UTC

    SM tower in Beaverton has gone offline, cause unknown at this time. Remote maintenance has been completed, a tech is being arranged to attend site and restore service ASAP. Stay tuned for updates.

  2. monitoring May 04, 2024, 04:35 PM UTC

    Hydro One has reported a hydro outage at the tower location. Their estimated restoration is 3:15pm today.

  3. resolved May 04, 2024, 07:23 PM UTC

    Hydro outage has cleared and service is restored.