WireDrive incident

Upload and Viewing content in Wiredrive

Minor Resolved View vendor source →

WireDrive experienced a minor incident on October 24, 2016 affecting Site Availability and Video Playback and 1 more component, lasting 21m. The incident has been resolved; the full update timeline is below.

Started
Oct 24, 2016, 10:00 PM UTC
Resolved
Oct 24, 2016, 10:22 PM UTC
Duration
21m
Detected by Pingoru
Oct 24, 2016, 10:00 PM UTC

Affected components

Site AvailabilityVideo PlaybackPresentation Availability

Update timeline

  1. investigating Oct 24, 2016, 10:00 PM UTC

    We are receiving reports that many users are experiencing issues uploading or viewing assets or pages in Wiredrive. We are currently investigating and will provide an update as soon as more information becomes available.

  2. resolved Oct 24, 2016, 10:22 PM UTC

    Wiredrive has identified and resolved the issue related to uploading and viewing content in Wiredrive. Uploads and viewing should resume as normal. If you have any questions are issues please reach out to our support team at [email protected].