WireDrive experienced a minor incident on March 30, 2017 affecting Site Availability and Video Playback and 1 more component, lasting 31m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 30, 2017, 01:37 AM UTC
We have received reports that Wiredrive pages are not loading. We are investigating the cause of this issue and will provide updates within the hour as we identify and resolve this issue.
- monitoring Mar 30, 2017, 01:53 AM UTC
We have identified the issue was caused by recent DNS configuration updates. We are monitoring all systems to confirm this issue is resolved. As soon as we have confirmed all systems are running as normal we will update this issue as resolved.
- resolved Mar 30, 2017, 02:08 AM UTC
We have confirmed the fix to this issue and all service are now working as normal. Please contact our support team at [email protected] if you have any further questions or concerns.