WireDrive experienced a major incident on May 10, 2017 affecting Site Availability and Video Playback and 1 more component, lasting 53m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 10, 2017, 01:33 PM UTC
We are currently experiencing a disruption in service and actively investigating the issue. As soon as we have additional updates we will update all status messages. We will provide updates in the next 30 minutes.
- monitoring May 10, 2017, 01:59 PM UTC
We have identified the network issue that has caused this service interruption and have re-routed traffic to restore service. During this time some performance delays may be experiencing while network services refresh. We will continue to monitor this issue till we have confirmed all interruptions have been resolved for all users. Should you have any questions please contact [email protected].
- resolved May 10, 2017, 02:26 PM UTC
Thank you for your patience. We have a solution in place that has restored traffic request to our servers. All services should now be accessible. Should you see any further issues or delays, please contact our support team at [email protected] for assistance.