WireDrive incident

Intermittent performance problems

Major Resolved View vendor source →

WireDrive experienced a major incident on January 9, 2018 affecting Site Availability and Video Playback and 1 more component, lasting 1h 51m. The incident has been resolved; the full update timeline is below.

Started
Jan 09, 2018, 05:05 PM UTC
Resolved
Jan 09, 2018, 06:56 PM UTC
Duration
1h 51m
Detected by Pingoru
Jan 09, 2018, 05:05 PM UTC

Affected components

Site AvailabilityVideo PlaybackPresentation AvailabilityEmail Delivery

Update timeline

  1. investigating Jan 09, 2018, 05:05 PM UTC

    Wiredrive is currently experiencing intermittent performance problems. We are currently investigating the problem.

  2. identified Jan 09, 2018, 05:34 PM UTC

    We have identified the problem and are currently mitigating the root cause.

  3. monitoring Jan 09, 2018, 06:20 PM UTC

    The problem has been fixed and we are monitoring the situation.

  4. resolved Jan 09, 2018, 06:56 PM UTC

    The problem has been fixed.