WireDrive experienced a minor incident on January 28, 2018 affecting Site Availability and Video Playback and 1 more component, lasting 8h 17m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jan 28, 2018, 08:16 PM UTC
Our team still in the process of Migrating our servers so expect to see some delay for site reliability.
- investigating Jan 28, 2018, 11:56 PM UTC
Our team is still working on performance issues related to the server migration we conducted. Please be aware that you may experience issues regarding presentation loading, playback and general system performance.
- monitoring Jan 29, 2018, 01:38 AM UTC
Our team is still addressing some remaining performance issues. Page performance, presentation loading, asset playback and general system performance should be improved, but some users might still be experiencing these issues as we continue to address the situation and conclude our server migration.
- resolved Jan 29, 2018, 04:33 AM UTC
Our team resolved the existing performance issues and everything should be working as intended.