WireDrive experienced a major incident on January 30, 2018 affecting Site Availability and Video Playback and 1 more component, lasting 9h 44m. The incident has been resolved; the full update timeline is below.
Affected components
Site AvailabilityVideo PlaybackPresentation AvailabilityEmail Delivery
Update timeline
- investigating Jan 30, 2018, 05:56 PM UTC
We are continuing to investigate intermittent reports of slow performance around uploads and playback. We are working on addressing the issues at hand and will provide further updates as they develop.
- monitoring Jan 30, 2018, 07:09 PM UTC
Our engineers have addressed playback performance and will continue to monitor slow performance in regards to uploads. We will continue to provide additional updates as our team monitors system wide performance.
- resolved Jan 31, 2018, 03:40 AM UTC
Outstanding performance issues have been addressed and resolved.