WireDrive experienced a critical incident on December 15, 2021 affecting Site Availability and Video Playback and 1 more component, lasting 3h 8m. The incident has been resolved; the full update timeline is below.
Affected components
Site AvailabilityVideo PlaybackPresentation AvailabilityEmail Delivery
Update timeline
- identified Dec 15, 2021, 03:53 PM UTC
Our upstream provider has identified an issue that is impacting Wirdrive. Wiredrive engineering is taking steps to address the issue.
- monitoring Dec 15, 2021, 04:21 PM UTC
Our upstream provider has confirmed resolution of this event. Our engineers are continuing to monitor system usage closely to prevent further interruptions.
- resolved Dec 15, 2021, 07:02 PM UTC
After monitoring, our engineers have confirmed the issue is now resolved.