WireDrive incident

Site Login Issues

Major Resolved View vendor source →

WireDrive experienced a major incident on September 1, 2022 affecting Site Availability, lasting 2h 36m. The incident has been resolved; the full update timeline is below.

Started
Sep 01, 2022, 02:00 AM UTC
Resolved
Sep 01, 2022, 04:36 AM UTC
Duration
2h 36m
Detected by Pingoru
Sep 01, 2022, 02:00 AM UTC

Affected components

Site Availability

Update timeline

  1. investigating Sep 01, 2022, 02:00 AM UTC

    Our Engineering Team has identified an issue impacting Wiredrive logins. Users may have difficulties loging into Wiredrive.

  2. investigating Sep 01, 2022, 02:50 AM UTC

    Our engineering team is still investigating the cause of the issue. We will continue to provide updates.

  3. identified Sep 01, 2022, 03:38 AM UTC

    Our team has identified the cause of the error and is currently working on resolving it.

  4. monitoring Sep 01, 2022, 04:06 AM UTC

    Our team has implemented a fix and we are currently monitoring the results. We believe users should start seeing successful logins.

  5. resolved Sep 01, 2022, 04:36 AM UTC

    The issue has been resolved and all monitoring has been completed by our team.