WireDrive incident

Scheduled Network Maintenance - Saturday 4/9/2016 - 9 AM - 11 AM PST

Notice Resolved View vendor source →

WireDrive experienced a notice incident on April 9, 2016 affecting Site Availability and Video Playback and 1 more component, lasting 15h 5m. The incident has been resolved; the full update timeline is below.

Started
Apr 09, 2016, 03:06 AM UTC
Resolved
Apr 09, 2016, 06:12 PM UTC
Duration
15h 5m
Detected by Pingoru
Apr 09, 2016, 03:06 AM UTC

Affected components

Site AvailabilityVideo PlaybackPresentation AvailabilityEmail Delivery

Update timeline

  1. scheduled Apr 09, 2016, 03:06 AM UTC

    Wiredrive will be performing system upgrades April 9th at 9 AM PST for approximately two hours. In this maintenance, we will our upgrading our network devices to improve connectivity and bandwidth capabilities. We do not expect any service interruptions.

  2. in progress Apr 09, 2016, 04:04 PM UTC

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  3. in progress Apr 09, 2016, 04:26 PM UTC

    Maintenance is still in progress. No downtime has been observed thus far.

  4. monitoring Apr 09, 2016, 05:25 PM UTC

    We have shifted all traffic to our new edge routers. No downtime was observed and we are currently verifying all configurations and connectivity.

  5. completed Apr 09, 2016, 06:12 PM UTC

    Maintenance has concluded and all of our internal and external tests are passing. No downtime was observed throughout the entire maintenance.