Wipster incident

Major service disruption

Critical Resolved View vendor source →

Wipster experienced a critical incident on June 5, 2016, lasting 1h 43m. The incident has been resolved; the full update timeline is below.

Started
Jun 05, 2016, 02:45 AM UTC
Resolved
Jun 05, 2016, 04:28 AM UTC
Duration
1h 43m
Detected by Pingoru
Jun 05, 2016, 02:45 AM UTC

Update timeline

  1. identified Jun 05, 2016, 02:45 AM UTC

    We are experiencing an issue with real-time notifications around the status of uploaded videos, caused by an earlier outage with our storage provider. We are actively working on a fix.

  2. identified Jun 05, 2016, 03:02 AM UTC

    Ongoing outages with our storage provider are causing disruptions to some users. We are actively working on a fix

  3. identified Jun 05, 2016, 03:27 AM UTC

    We're experiencing an elevated level of errors and are currently looking into the issue.

  4. monitoring Jun 05, 2016, 03:55 AM UTC

    Services are being restored. We are cautiously monitoring performance.

  5. monitoring Jun 05, 2016, 04:10 AM UTC

    There are no more major issues effecting performance, however as a caution we are keeping this incident open while we monitor the system.

  6. resolved Jun 05, 2016, 04:28 AM UTC

    All systems are functioning as normal. We apologise for any disruption.