Wipster experienced a minor incident on June 1, 2017, lasting 1d. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Jun 01, 2017, 01:38 AM UTC
We are experiencing playback issues across our platform and have tickets open with our cloud providers. We will work to resolve this as soon as possible.
- investigating Jun 01, 2017, 03:54 AM UTC
Just a quick note to say that refreshing the page can help.
- investigating Jun 01, 2017, 05:29 AM UTC
If we have no resolution in the next few hours, we will be making a temporary change as a workaround.
- identified Jun 01, 2017, 07:17 AM UTC
We think we understand the root cause of this issue - we're working to find a resolution now.
- monitoring Jun 01, 2017, 09:52 AM UTC
We've put in place a temporary fix that appears to be operating well. We will continue to monitor for problems.
- monitoring Jun 01, 2017, 11:01 PM UTC
We've implemented a permanent fix and we will be monitoring to ensure the problem continues to be resolved.
- resolved Jun 02, 2017, 02:09 AM UTC
We've now resolved this issue.