Wipster experienced a minor incident on December 3, 2018 affecting Video uploading and Video encoding, lasting 2h 32m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Dec 03, 2018, 08:37 PM UTC
We are currently experiencing an issue with Microsoft Azure functions. This is affecting video encoding. We are working alongside Microsoft to get this remedied as soon as possible.
- monitoring Dec 03, 2018, 10:11 PM UTC
The incident with Microsoft Azure functions has been mostly resolved, however there are still intermittent encoding issues. Otherwise, new uploads will encode as normal. We are now working through the backlog of files stuck in the encoding phase to have them reprocessed which will take time. Thank you for your patience.
- resolved Dec 03, 2018, 11:10 PM UTC
The incident has been resolved, thank you for your patience. New uploads will encode as normal, and videos that were previously stuck in the encoding phase will automatically reprocess in time.