Wipster experienced a minor incident on August 8, 2019 affecting Video uploading and Video encoding, lasting 1h 23m. The incident has been resolved; the full update timeline is below.
Affected components
Video uploadingVideo encoding
Update timeline
- identified Aug 08, 2019, 08:46 PM UTC
We are experiencing issues with uploading assets onto Wipster due to an issue with Azure Media Services. We are urgently investigating this now and will have a fix deployed as soon as possible.
- resolved Aug 08, 2019, 10:10 PM UTC
The issue has now been resolved. Some videos may take time to complete uploading as the backlog is processed. If you need a video to be uploaded urgently then please upload it again and it will process as per normal.