Wipster experienced a major incident on February 12, 2021 affecting Video encoding, lasting 6d 18h. The incident has been resolved; the full update timeline is below.
Affected components
Video encoding
Update timeline
- investigating Feb 12, 2021, 01:34 AM UTC
Currently investigating issue
- monitoring Feb 12, 2021, 03:22 AM UTC
Fix applied, and stalled encodings have been reprocessed. We will continue to monitor.
- resolved Feb 18, 2021, 07:54 PM UTC
Issues with underlying infrastructure services have been resolved and remediated.