Wipster incident

Auth0 Authentication provider outage

Critical Resolved View vendor source →

Wipster experienced a critical incident on April 20, 2021, lasting 10m. The incident has been resolved; the full update timeline is below.

Started
Apr 20, 2021, 07:39 PM UTC
Resolved
Apr 20, 2021, 07:49 PM UTC
Duration
10m
Detected by Pingoru
Apr 20, 2021, 07:39 PM UTC

Update timeline

  1. investigating Apr 20, 2021, 07:39 PM UTC

    Wipster is currently experiencing an outage due to an issue with an underlying 3rd party provider. Wipster’s Authentication provider, Auth0, is currently experiencing a service outage which is resulting in the unavailability of the Wipster application. They are aware of the issue and actively working for a resolution (https://status.auth0.com/incidents/zvjzyc7912g5). Wipster’s engineering team is closely monitoring the situation, we will provide updates as soon as we have more information and an ETA on resolution.

  2. monitoring Apr 20, 2021, 07:44 PM UTC

    Auth0 is back up with degraded performance.

  3. resolved Apr 20, 2021, 07:49 PM UTC

    Authentication and Wipster is working great again!