Wipster experienced a notice incident on November 8, 2021 affecting App and Wipster Review Panel, lasting 6h 6m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Nov 08, 2021, 03:40 PM UTC
We have a large number of users reporting that the Wipster app is inaccessible. We are investigating the issue.
- investigating Nov 08, 2021, 04:22 PM UTC
We are continuing to investigate this issue.
- investigating Nov 08, 2021, 05:28 PM UTC
We are continuing to investigate this issue and have escalated with our third-party providers.
- investigating Nov 08, 2021, 05:32 PM UTC
We are continuing to investigate this issue.
- investigating Nov 08, 2021, 06:45 PM UTC
We apologize for the continued outage. We are working closely with the Microsoft Azure engineering team to resolve this as quickly as possible.
- identified Nov 08, 2021, 07:22 PM UTC
The issue has been identified and we are currently working on a fix. Some users may now be able to access the app.
- identified Nov 08, 2021, 07:27 PM UTC
Our users closest to the Western US will be able to use the app. Our server in the Eastern US will come back online shortly.
- monitoring Nov 08, 2021, 07:32 PM UTC
A fix has been implemented in both the Eastern and Western US servers. All users should be able to access the platform. We are monitoring the server status closely.
- resolved Nov 08, 2021, 09:47 PM UTC
This incident has been resolved.