Wipster incident

PDFs Failing to Upload

Notice Resolved View vendor source →

Wipster experienced a notice incident on July 14, 2022, lasting 10h 3m. The incident has been resolved; the full update timeline is below.

Started
Jul 14, 2022, 02:26 PM UTC
Resolved
Jul 15, 2022, 12:30 AM UTC
Duration
10h 3m
Detected by Pingoru
Jul 14, 2022, 02:26 PM UTC

Update timeline

  1. investigating Jul 14, 2022, 02:26 PM UTC

    We have received a high volume of reports of failed PDF uploads. We are currently investigating this issue.

  2. investigating Jul 14, 2022, 04:10 PM UTC

    We are continuing to investigate this issue. There may be a delay in finding root cause due to time zone differences within our team.

  3. identified Jul 14, 2022, 05:51 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Jul 15, 2022, 12:13 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. monitoring Jul 15, 2022, 12:14 AM UTC

    We are continuing to monitor for any further issues.

  6. resolved Jul 15, 2022, 12:30 AM UTC

    This incident has been resolved.