Wipster incident

Application access and performance issue

Minor Resolved View vendor source →

Wipster experienced a minor incident on January 25, 2023 affecting App, lasting 1h 43m. The incident has been resolved; the full update timeline is below.

Started
Jan 25, 2023, 09:02 AM UTC
Resolved
Jan 25, 2023, 10:46 AM UTC
Duration
1h 43m
Detected by Pingoru
Jan 25, 2023, 09:02 AM UTC

Affected components

App

Update timeline

  1. investigating Jan 25, 2023, 09:02 AM UTC

    We are currently impacted by an incident affecting Microsoft Azure that manifests as network latency and/or timeouts when attempting to connect to our application. Our team are in contact with Microsoft and will provide updates once more is known.

  2. monitoring Jan 25, 2023, 10:12 AM UTC

    A fix has been applied and we are no longer observing connectivity issues. We are monitoring the service to confirm performance has been restored.

  3. resolved Jan 25, 2023, 10:46 AM UTC

    Happy to report that the incident has been resolved.