Wink incident

Sensi Integration Disruption

Critical Resolved View vendor source →

Wink experienced a critical incident on August 29, 2019 affecting Sensi integration, lasting 3h 6m. The incident has been resolved; the full update timeline is below.

Started
Aug 29, 2019, 05:29 PM UTC
Resolved
Aug 29, 2019, 08:36 PM UTC
Duration
3h 6m
Detected by Pingoru
Aug 29, 2019, 05:29 PM UTC

Affected components

Sensi integration

Update timeline

  1. investigating Aug 29, 2019, 05:29 PM UTC

    We are investigating reports of Sensi thermostats appearing offline and uncontrollable in the Wink app.

  2. resolved Aug 29, 2019, 08:36 PM UTC

    This incident has been resolved.