Wink experienced a major incident on September 18, 2019 affecting Wink Core API, lasting 16h 27m. The incident has been resolved; the full update timeline is below.
Affected components
Wink Core API
Update timeline
- investigating Sep 18, 2019, 01:12 AM UTC
We are investigating an issue with Wink account emails being sent with unsuccessful hyperlinks. This is affecting password resets & account confirmations.
- identified Sep 18, 2019, 02:47 PM UTC
We have identified the cause of the issue and are working on implementing a fix.
- resolved Sep 18, 2019, 05:39 PM UTC
This issue has been resolved. The hyperlinks provided within password reset and account confirmation emails are now working.