Wink incident

Customer Support Outage

Major Resolved View vendor source →

Wink experienced a major incident on September 24, 2019, lasting 1d 3h. The incident has been resolved; the full update timeline is below.

Started
Sep 24, 2019, 03:03 PM UTC
Resolved
Sep 25, 2019, 06:19 PM UTC
Duration
1d 3h
Detected by Pingoru
Sep 24, 2019, 03:03 PM UTC

Update timeline

  1. investigating Sep 24, 2019, 03:03 PM UTC

    Wink customer support is currently experiencing technical difficulties with their call routing system. For email support please email [email protected] and we will provide assistance as soon as possible.

  2. resolved Sep 25, 2019, 06:19 PM UTC

    This incident has been resolved.