Wink experienced a minor incident on April 12, 2020 affecting Wink Core API and Alexa Integration, lasting 5h 30m. The incident has been resolved; the full update timeline is below.
Affected components
Wink Core APIAlexa Integration
Update timeline
- investigating Apr 12, 2020, 01:48 PM UTC
We are currently investigating reports of voice commands not working within the Wink system. This seems to be affecting control with Alexa or Google Home and does not affect additional control within the Wink App.
- monitoring Apr 12, 2020, 05:28 PM UTC
The issue has been identified and a fix has been implemented. Users may see voice commands from the past 24 hours begin activating while the backlog is cleared.
- resolved Apr 12, 2020, 07:19 PM UTC
This issue has been resolved. Voice control functionality has returned to normal.