Wink incident

Wink Connectivity & Voice Control Issues

Notice Resolved View vendor source →

Wink experienced a notice incident on April 19, 2020 affecting Wink Core API and Alexa Integration, lasting 6h 59m. The incident has been resolved; the full update timeline is below.

Started
Apr 19, 2020, 12:54 AM UTC
Resolved
Apr 19, 2020, 07:53 AM UTC
Duration
6h 59m
Detected by Pingoru
Apr 19, 2020, 12:54 AM UTC

Affected components

Wink Core APIAlexa Integration

Update timeline

  1. investigating Apr 19, 2020, 12:54 AM UTC

    We are currently investigating reports of connectivity issues within the Wink system. This seems to be affecting in-app commands when not utilizing local control as well as voice commands.

  2. monitoring Apr 19, 2020, 07:23 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 19, 2020, 07:53 AM UTC

    This incident has been resolved.