Wink incident

Wink Connectivity & Voice Control Issues

Major Resolved View vendor source →

Wink experienced a major incident on May 7, 2020 affecting Wink Hub API and Alexa Integration, lasting 11h 3m. The incident has been resolved; the full update timeline is below.

Started
May 07, 2020, 05:21 AM UTC
Resolved
May 07, 2020, 04:24 PM UTC
Duration
11h 3m
Detected by Pingoru
May 07, 2020, 05:21 AM UTC

Affected components

Wink Hub APIAlexa Integration

Update timeline

  1. investigating May 07, 2020, 05:21 AM UTC

    We are currently investigating reports of connectivity issues within the Wink system. This seems to be affecting in-app commands when not utilizing local control as well as voice commands.

  2. monitoring May 07, 2020, 03:37 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 07, 2020, 04:24 PM UTC

    This incident has been resolved.