Wink incident

Wink Connectivity Issues

Major Resolved View vendor source →

Wink experienced a major incident on June 3, 2020 affecting Wink Core API and Wink Hub API and 1 more component, lasting 3h 30m. The incident has been resolved; the full update timeline is below.

Started
Jun 03, 2020, 02:44 PM UTC
Resolved
Jun 03, 2020, 06:15 PM UTC
Duration
3h 30m
Detected by Pingoru
Jun 03, 2020, 02:44 PM UTC

Affected components

Wink Core APIWink Hub APIAlexa IntegrationGoogle Home IntegrationNest integrationHoneywell integrationSensi integrationArlo IntegrationAugust IntegrationIFTTT Integration

Update timeline

  1. investigating Jun 03, 2020, 02:44 PM UTC

    We are currently investigating this issue.

  2. investigating Jun 03, 2020, 03:21 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Jun 03, 2020, 05:25 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 03, 2020, 06:15 PM UTC

    This incident has been resolved.