Wink incident

Connectivity Issues

Major Resolved View vendor source →

Wink experienced a major incident on June 26, 2020 affecting Wink Core API and Alexa Integration and 1 more component, lasting 2h 40m. The incident has been resolved; the full update timeline is below.

Started
Jun 26, 2020, 06:40 PM UTC
Resolved
Jun 26, 2020, 09:20 PM UTC
Duration
2h 40m
Detected by Pingoru
Jun 26, 2020, 06:40 PM UTC

Affected components

Wink Core APIAlexa IntegrationGoogle Home IntegrationNest integrationHoneywell integrationSensi integrationArlo IntegrationAugust IntegrationIFTTT IntegrationCanary Integration

Update timeline

  1. investigating Jun 26, 2020, 06:40 PM UTC

    We are currently investigating reports of connectivity issues. This is affecting in-app commands as well as voice commands.

  2. monitoring Jun 26, 2020, 08:43 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 26, 2020, 09:20 PM UTC

    This incident has been resolved.