Wink incident

Connectivity Issues

Minor Resolved View vendor source →

Wink experienced a minor incident on July 26, 2020 affecting Wink Core API and Wink Hub API and 1 more component, lasting 1h 22m. The incident has been resolved; the full update timeline is below.

Started
Jul 26, 2020, 12:44 AM UTC
Resolved
Jul 26, 2020, 02:07 AM UTC
Duration
1h 22m
Detected by Pingoru
Jul 26, 2020, 12:44 AM UTC

Affected components

Wink Core APIWink Hub APIAlexa IntegrationGoogle Home IntegrationNest integrationRing IntegrationHoneywell integrationSensi integrationArlo IntegrationAugust Integration

Update timeline

  1. investigating Jul 26, 2020, 12:44 AM UTC

    We are currently investigating issues controlling Wink devices by voice and in the app.

  2. identified Jul 26, 2020, 01:31 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jul 26, 2020, 01:40 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 26, 2020, 02:07 AM UTC

    This incident has been resolved.