Wink incident

Connectivity Issues

Critical Resolved View vendor source →

Wink experienced a critical incident on August 4, 2023 affecting Wink Core API and Alexa Integration and 1 more component, lasting 3d. The incident has been resolved; the full update timeline is below.

Started
Aug 04, 2023, 03:43 PM UTC
Resolved
Aug 07, 2023, 04:08 PM UTC
Duration
3d
Detected by Pingoru
Aug 04, 2023, 03:43 PM UTC

Affected components

Wink Core APIAlexa IntegrationGoogle Home IntegrationNest integrationRing IntegrationHoneywell integrationSensi integrationArlo IntegrationAugust IntegrationIFTTT Integration

Update timeline

  1. investigating Aug 04, 2023, 03:43 PM UTC

    We are currently investigating an issue with accessing and controlling Wink-connected devices.

  2. investigating Aug 04, 2023, 09:31 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Aug 06, 2023, 12:53 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Aug 07, 2023, 04:08 PM UTC

    This incident has been resolved.