Wink incident

Connectivity Issues

Critical Resolved View vendor source →

Wink experienced a critical incident on October 7, 2023 affecting Wink Core API and Wink Hub API and 1 more component, lasting 3d. The incident has been resolved; the full update timeline is below.

Started
Oct 07, 2023, 10:32 PM UTC
Resolved
Oct 10, 2023, 11:11 PM UTC
Duration
3d
Detected by Pingoru
Oct 07, 2023, 10:32 PM UTC

Affected components

Wink Core APIWink Hub APIAlexa IntegrationGoogle Home IntegrationNest integrationRing IntegrationHoneywell integrationSensi integrationArlo IntegrationAugust Integration

Update timeline

  1. investigating Oct 07, 2023, 10:32 PM UTC

    We are investigating issues with logging in and controlling devices.

  2. monitoring Oct 10, 2023, 04:31 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 10, 2023, 11:11 PM UTC

    This incident has been resolved.