Wink incident

Connectivity Issues

Major Resolved View vendor source →

Wink experienced a major incident on December 18, 2023 affecting Wink Hub API and Alexa Integration and 1 more component, lasting 9d 4h. The incident has been resolved; the full update timeline is below.

Started
Dec 18, 2023, 04:58 PM UTC
Resolved
Dec 27, 2023, 09:19 PM UTC
Duration
9d 4h
Detected by Pingoru
Dec 18, 2023, 04:58 PM UTC

Affected components

Wink Hub APIAlexa IntegrationGoogle Home Integration

Update timeline

  1. investigating Dec 18, 2023, 04:58 PM UTC

    We are currently investigating an issue with controlling Hub-connected devices.

  2. monitoring Dec 20, 2023, 08:40 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. investigating Dec 22, 2023, 11:40 PM UTC

    We are continuing to investigate this issue.

  4. monitoring Dec 24, 2023, 07:14 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Dec 27, 2023, 09:19 PM UTC

    This incident has been resolved.