Wink incident

Wink Connectivity Issues

Notice Resolved View vendor source →

Wink experienced a notice incident on April 18, 2019 affecting Wink Core API, lasting 1d 23h. The incident has been resolved; the full update timeline is below.

Started
Apr 18, 2019, 01:19 AM UTC
Resolved
Apr 20, 2019, 12:28 AM UTC
Duration
1d 23h
Detected by Pingoru
Apr 18, 2019, 01:19 AM UTC

Affected components

Wink Core API

Update timeline

  1. investigating Apr 18, 2019, 01:19 AM UTC

    We are currently investigating an issue that is preventing users from logging in or controlling devices in the Wink app.

  2. identified Apr 18, 2019, 03:45 PM UTC

    The issue has been identified and a fix is being implemented. Hubs have begun to reconnect on their own. Currently connected Hubs may experience latency while all other Hubs are being brought online.

  3. resolved Apr 20, 2019, 12:28 AM UTC

    This incident has been resolved.