Wink experienced a notice incident on January 10, 2020 affecting Wink Core API, lasting 2h 24m. The incident has been resolved; the full update timeline is below.
Affected components
Wink Core API
Update timeline
- identified Jan 10, 2020, 11:08 PM UTC
Connectivity issues may display as '500 Internal Server Error' or 'There was a problem communicating with the server'. This error can occur from various actions within the Wink app (logging in, controlling a device, etc..). Making another attempt shortly after the error may result in success.
- resolved Jan 11, 2020, 01:32 AM UTC
This incident has been resolved.