Wink incident

[Partner Maintenance] Chamberlain MyQ - Internal Network Maintenance

Notice Resolved View vendor source →

Wink experienced a notice incident on March 24, 2015, lasting 5d 9h. The incident has been resolved; the full update timeline is below.

Started
Mar 24, 2015, 11:08 PM UTC
Resolved
Mar 30, 2015, 08:40 AM UTC
Duration
5d 9h
Detected by Pingoru
Mar 24, 2015, 11:08 PM UTC

Update timeline

  1. scheduled Mar 24, 2015, 11:08 PM UTC

    We have been informed that the Chamberlain MyQ garage door backend system will undergo an internal network maintenance on Monday, March 30, 2015 between 03:00 - 05:00 EDT (00:00 - 02:00 PDT). Users may experience up to 20 minute disruption for the MyQ integration during this maintenance window.

  2. scheduled Mar 30, 2015, 06:00 AM UTC

    Maintenance will begin as scheduled in 60 minutes.

  3. in progress Mar 30, 2015, 07:00 AM UTC

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  4. completed Mar 30, 2015, 08:40 AM UTC

    The scheduled maintenance has been completed.