WileyPLUS experienced a notice incident on October 20, 2025 affecting WileyPLUS, lasting 13h 57m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Oct 20, 2025, 01:53 PM UTC
Due to a major service interruption with AWS (Amazon Web Services), WileyPLUS is currently unavailable to users who log in at wileyplus.com (standalone). Our vendor is working to resolve this issue as soon as possible. Please check back for updates. https://health.aws.amazon.com/health/status
- identified Oct 20, 2025, 03:09 PM UTC
WileyPLUS continues to experience technical issues and some content is still unavailable to some customers. We are working to resolve the issue. Thank you for your patience. We apologize for any inconvenience this may cause. Please check back for updates.
- identified Oct 20, 2025, 05:43 PM UTC
WileyPLUS continues to experience technical issues as a result of the AWS outage. We apologize for any inconvenience this may cause. Please check back for updates.
- identified Oct 21, 2025, 02:04 AM UTC
WileyPLUS continues to experience technical issues and is unavailable to customers. We are working to resolve the issue. Thank you for your patience. We apologize for any inconvenience this may cause. Please check back for updates.
- resolved Oct 21, 2025, 03:51 AM UTC
We are pleased to report that the previous issues WileyPLUS was experiencing have been resolved, but we continue to closely monitor our systems. We apologize for any inconvenience you may have experienced as a result. If you need any technical assistance please reach out to our Technical Support team. To review WileyPLUS platform status at anytime, please visit http://status.wileyplus.com.