WileyPLUS Outage History

WileyPLUS had 10 outages in the last 2 years totaling 88h 23m of downtime — averaging 0.4 incidents per month.

There were 10 WileyPLUS outages since June 12, 2025 totaling 88h 23m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.wileyplus.com

Critical May 7, 2026

Service Alert – WileyPLUS Outage

Detected by Pingoru: May 07, 2026, 08:27 PM UTC
Resolved: May 08, 2026, 11:38 AM UTC
Duration: 15h 11m

Affected: WileyPLUS

Timeline · 4 updates

investigating May 07, 2026, 08:27 PM UTC

We are currently experiencing a service interruption. We will provide additional updates as they become available. We apologize for this inconvenience.
investigating May 07, 2026, 09:39 PM UTC

We are continuing to investigate this issue.
investigating May 07, 2026, 11:06 PM UTC

Due to an ongoing incident with Canvas, we are currently experiencing an issue affecting WileyPLUS access through Canvas and direct (non-LMS) access. Users accessing WileyPLUS through any other LMS are not affected and can now use the platform as normal.
resolved May 08, 2026, 11:38 AM UTC

This incident has been resolved.

Read the full incident report →

Minor April 30, 2026

Intermittent eBook Errors

Detected by Pingoru: Apr 30, 2026, 03:44 PM UTC
Resolved: May 02, 2026, 08:00 PM UTC
Duration: 2d 4h

Affected: WileyPLUS

Timeline · 3 updates

investigating Apr 30, 2026, 03:44 PM UTC

Some customers are reporting intermittent errors when accessing their WileyPLUS eBook. We are investigating the issue as our top priority and working to resolve it as soon as possible. If you are experiencing these problems, you can attempt to work around it by clearing your browser cache. If the issue still persists, we kindly ask you to try again later and/or subscribe to this alert for status updates. We sincerely apologize for any inconvenience that this is causing you. The WileyPLUS Team
monitoring May 01, 2026, 01:44 PM UTC

A fix has been implemented and we are monitoring the results.
resolved May 02, 2026, 08:00 PM UTC

This incident has been resolved.

Read the full incident report →

Critical February 20, 2026

Service Alert - WileyPLUS outage

Detected by Pingoru: Feb 20, 2026, 06:37 PM UTC
Resolved: Feb 20, 2026, 07:51 PM UTC
Duration: 1h 14m

Affected: WileyPLUS

Timeline · 4 updates

investigating Feb 20, 2026, 06:37 PM UTC

WileyPLUS will be back soon. We apologize for this inconvenience, but WileyPLUS is currently unavailable due to technical issues. We are working to resolve this issue as soon as possible. Please check back for updates.
identified Feb 20, 2026, 07:32 PM UTC

We are currently experiencing a service interruption. The root cause has been identified as an outage with a major internet content delivery service (Cloudflare: https://www.cloudflarestatus.com). We will provide additional updates as they become available. We apologize for this inconvenience.
identified Feb 20, 2026, 07:46 PM UTC

We are pleased to report that the previous issues WileyPLUS was experiencing have been resolved. We apologize for any inconvenience you may have experienced as a result. If you need any technical assistance please reach out to our Technical Support team. Please consider, for any subsequent platform status updates, subscribe to our SMS message service. To review WileyPLUS platform status at anytime, please visit http://status.wileyplus.com.
resolved Feb 20, 2026, 07:51 PM UTC

This incident has been resolved.

Read the full incident report →

Major February 19, 2026

Service Alert - WileyPLUS Assessments

Detected by Pingoru: Feb 19, 2026, 03:57 PM UTC
Resolved: Feb 19, 2026, 04:12 PM UTC
Duration: 14m

Affected: WileyPLUS

Timeline · 2 updates

investigating Feb 19, 2026, 03:57 PM UTC

We are currently experiencing a problem with the WileyPLUS Assessment Service. We are investigating the issue. We apologize for any inconvenience this may cause. Please check back for updates.
resolved Feb 19, 2026, 04:12 PM UTC

We are pleased to report that the previous issues WileyPLUS was experiencing have been resolved. We apologize for any inconvenience you may have experienced as a result. If you need any technical assistance please reach out to our Technical Support team. Please consider, for any subsequent platform status updates, subscribe to our SMS message service. To review WileyPLUS platform status at anytime, please visit http://status.wileyplus.com.

Read the full incident report →

Notice February 4, 2026

Service Alert - WileyPLUS Learnosity Questions

Detected by Pingoru: Feb 04, 2026, 07:07 PM UTC
Resolved: Feb 04, 2026, 06:30 PM UTC
Duration: —

Timeline · 1 update

resolved Feb 04, 2026, 07:07 PM UTC

Please be aware that our vendor (Learnosity) experienced an outage between 1:30 PM and 1:50 PM US Eastern Time, which effected some WileyPLUS customers: (https://status.learnosity.com/incidents/cv84bt5xll2f) As a result, some questions did not load for students or were not viewable by instructors. We apologize for any troubles you may have faced during this time.

Read the full incident report →

Minor January 22, 2026

Service Alert - WileyPLUS Registration Issues (Microsoft Outage)

Detected by Pingoru: Jan 22, 2026, 11:58 PM UTC
Resolved: Jan 23, 2026, 01:12 PM UTC
Duration: 13h 13m

Affected: WileyPLUS

Timeline · 5 updates

identified Jan 22, 2026, 11:58 PM UTC

Please be aware that Microsoft is currently experiencing an outage which is effecting both the delivery and receipt of email messages: (https://status.cloud.microsoft/) As a result, customers attempting to verify their accounts may face delays in receiving their verification codes. For additional updates, as they become available, please check https://status.wileyplus.com.
identified Jan 23, 2026, 01:07 AM UTC

Microsoft continues to experience intermittent issues with incoming and outgoing messages at this time. If you are experiencing issues receiving messages from WileyPLUS, please continue to check back for updates on a resolution and when you can expect to receive them. We apologize for any inconvenience this is causing.
identified Jan 23, 2026, 02:21 AM UTC

Microsoft is continues to experience issues and is still working to fully recover the services. We continue to be impacted at this time. For those looking for additional information on the service interruption, please check https://status.cloud.microsoft/
monitoring Jan 23, 2026, 02:33 AM UTC

At this time, we are beginning to see our emails both sent and received successfully. As our systems work through the backlog, we will continue to monitor for any issues. We apologize for any inconvenience that this issue has caused.
resolved Jan 23, 2026, 01:12 PM UTC

This incident has been resolved.

Read the full incident report →

Notice November 18, 2025

Service Alert - WileyPLUS Cloudflare Outage - November 18th 2025

Detected by Pingoru: Nov 18, 2025, 02:30 PM UTC
Resolved: Nov 18, 2025, 03:16 PM UTC
Duration: 45m

Affected: WileyPLUS

Timeline · 3 updates

identified Nov 18, 2025, 02:30 PM UTC

We are currently experiencing a service interruption. Some customers are unable to access the platform, and all are unable to access our eBook content. This is due to an outage with a major internet content delivery service (Cloudflare). We apologize for this inconvenience. Please check back for updates.
monitoring Nov 18, 2025, 03:01 PM UTC

The issue previously reported appears to be resolved by Cloudflare and all sites are returning to normal. They and we continue to monitor and will update this page with any change in status.
resolved Nov 18, 2025, 03:16 PM UTC

We are pleased to report that the previous issues WileyPLUS was experiencing have been resolved. We apologize for any inconvenience you may have experienced as a result. If you need any technical assistance please reach out to our Technical Support team. Please consider, for any subsequent platform status updates, subscribe to our SMS message service. To review WileyPLUS platform status at anytime, please visit http://status.wileyplus.com.

Read the full incident report →

Notice October 23, 2025

Service Alert - Standalone WileyPLUS Latency

Detected by Pingoru: Oct 23, 2025, 12:27 PM UTC
Resolved: Oct 23, 2025, 02:03 PM UTC
Duration: 1h 35m

Affected: WileyPLUS

Timeline · 2 updates

identified Oct 23, 2025, 12:27 PM UTC

Standalone WileyPLUS is experiencing latency due to degraded performance with our vendor: Instructure (https://status.instructure.com). We apologize for this inconvenience. Please check back for updates.
resolved Oct 23, 2025, 02:03 PM UTC

We are pleased to report that the previous issues WileyPLUS was experiencing have been resolved. We apologize for any inconvenience you may have experienced as a result. If you need any technical assistance please reach out to our Technical Support team. Please consider, for any subsequent platform status updates, subscribe to our SMS message service. To review WileyPLUS platform status at anytime, please visit http://status.wileyplus.com.

Read the full incident report →

Critical June 14, 2025

Chat is down

Detected by Pingoru: Jun 14, 2025, 10:26 PM UTC
Resolved: Jun 15, 2025, 01:34 AM UTC
Duration: 3h 7m

Affected: WileyPLUS

Timeline · 2 updates

investigating Jun 14, 2025, 10:26 PM UTC

We are currently experiencing a problem with our chats. We are investigating the issue. We apologize for any inconvenience this may cause. Please check back for updates.
resolved Jun 15, 2025, 01:34 AM UTC

This incident has been resolved.

Read the full incident report →

Major June 12, 2025

Service Alert - WileyPLUS Service Interruption

Detected by Pingoru: Jun 12, 2025, 08:09 PM UTC
Resolved: Jun 12, 2025, 08:53 PM UTC
Duration: 43m

Affected: WileyPLUS

Timeline · 3 updates

identified Jun 12, 2025, 08:09 PM UTC

We apologize for the inconvenience, but due to an ongoing issue with Cloudflare, users of WileyPLUS may not be able to see all image or video content. We are working to resolve the issue as soon as possible. Please check back for updates.
identified Jun 12, 2025, 08:53 PM UTC

We are continuing to work on a fix for this issue.
resolved Jun 12, 2025, 08:53 PM UTC

This incident has been resolved.

Read the full incident report →