WileyPLUS experienced a major incident on September 9, 2019, lasting 2h 51m. The incident has been resolved; the full update timeline is below.
Update timeline
- identified Sep 09, 2019, 05:56 PM UTC
WileyPLUS is currently experiencing an assignment issue that is causing some users to see an error message when they attempt to load a question in a Wiley assignment. We are investigating the issue and treating it as a high priority for resolution. Please check back for further updates or subscribe for notifications, to be messaged once the issue is resolved.
- identified Sep 09, 2019, 07:51 PM UTC
We are still working to resolve this issue as our highest priority. Please check back for further updates.
- resolved Sep 09, 2019, 08:48 PM UTC
The issue with accessing questions has been resolved. If you continue to see an error message when loading questions, please clear your browser's cache, log back into WileyPLUS and try again. We apologize for the inconvenience.