WileyPLUS incident

Service Alert - WileyPLUS: Intermittent Latency

Minor Resolved View vendor source →

WileyPLUS experienced a minor incident on August 23, 2022 affecting WileyPLUS, lasting 2h 22m. The incident has been resolved; the full update timeline is below.

Started
Aug 23, 2022, 05:42 PM UTC
Resolved
Aug 23, 2022, 08:04 PM UTC
Duration
2h 22m
Detected by Pingoru
Aug 23, 2022, 05:42 PM UTC

Affected components

WileyPLUS

Update timeline

  1. investigating Aug 23, 2022, 05:42 PM UTC

    We are currently experiencing intermittent slowness in WileyPLUS. We are investigating the issue. We apologize for any inconvenience this may cause. Please check back for updates.

  2. identified Aug 23, 2022, 06:21 PM UTC

    Some users continue to experience intermittent slowness in WileyPLUS. We are working to resolve the issue. Thank you for your patience. We apologize for any inconvenience this may cause. Please check back for updates.

  3. identified Aug 23, 2022, 07:05 PM UTC

    Some users continue to experience intermittent slowness in WileyPLUS. We are working to resolve the issue. Thank you for your patience. We apologize for any inconvenience this may cause. Please check back for updates.

  4. resolved Aug 23, 2022, 08:04 PM UTC

    We are pleased to report that the previous issues WileyPLUS was experiencing have been resolved. We apologize for any inconvenience you may have experienced as a result. If you need any technical assistance please reach out to our Technical Support team. Please consider, for any subsequent platform status updates, subscribe to our SMS message service. To review WileyPLUS platform status at anytime, please visit http://status.wileyplus.com.