WileyPLUS incident

Service Alert - WileyPLUS

Minor Resolved View vendor source →

WileyPLUS experienced a minor incident on September 21, 2022 affecting WileyPLUS, lasting 26m. The incident has been resolved; the full update timeline is below.

Started
Sep 21, 2022, 06:21 PM UTC
Resolved
Sep 21, 2022, 06:48 PM UTC
Duration
26m
Detected by Pingoru
Sep 21, 2022, 06:21 PM UTC

Affected components

WileyPLUS

Update timeline

  1. investigating Sep 21, 2022, 06:21 PM UTC

    Some customers are experiencing intermittent latency. We apologize for this inconvenience. We are working to resolve this issue as soon as possible. Please check back for updates.

  2. identified Sep 21, 2022, 06:34 PM UTC

    Some customers continue to experience intermittent latency. We apologize for this inconvenience. We are working to resolve this issue as soon as possible. Please check back for updates.

  3. resolved Sep 21, 2022, 06:48 PM UTC

    We are pleased to report that the previous issues WileyPLUS was experiencing have been resolved. We apologize for any inconvenience you may have experienced as a result. If you need any technical assistance please reach out to our Technical Support team. Please consider, for any subsequent platform status updates, subscribe to our SMS message service. To review WileyPLUS platform status at anytime, please visit http://status.wileyplus.com.