WileyPLUS experienced a major incident on January 19, 2023 affecting WileyPLUS, lasting 2h 40m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jan 19, 2023, 01:25 AM UTC
We are currently experiencing a problem with the WileyPLUS Assessment Service where instructors are not able to create new assignments. We are investigating the issue. We apologize for any inconvenience this may cause. Please check back for updates.
- identified Jan 19, 2023, 01:40 AM UTC
We continue to experience technical issues with the WileyPLUS Assessment Service. We have identified the root cause of this issue and are working on a resolution. Thank you for your patience. We apologize for any inconvenience this may cause. Please check back for updates.
- resolved Jan 19, 2023, 04:06 AM UTC
We are pleased to report that the previous issues WileyPLUS was experiencing have been resolved. We apologize for any inconvenience you may have experienced as a result. If you are still are having any issues, then please first try clearing your cache and cookies with the steps listed on the website here: https://wpsupport.wiley.com/s/article/clearing-internet-cache-for-web-browser If you need any technical assistance please reach out to our Technical Support team. Please consider, for any subsequent platform status updates, subscribe to our SMS message service. To review the WileyPLUS platform status at any time, please visit http://status.wileyplus.com.