WileyPLUS experienced a major incident on December 13, 2023 affecting WileyPLUS, lasting 3h 49m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Dec 13, 2023, 03:54 PM UTC
We are currently experiencing a problem with some WileyPLUS Assignments. We are investigating the issue. We apologize for any inconvenience this may cause. Please check back for updates.
- identified Dec 13, 2023, 04:29 PM UTC
We continue to experience technical issues with some WileyPLUS Assessments. Our partners at Learnosity are working to resolve the issue. Thank you for your patience. We apologize for any inconvenience this may cause. Please check back for updates.
- identified Dec 13, 2023, 05:03 PM UTC
We continue to experience technical issues with some WileyPLUS Assessments. Our partners at Learnosity are working to resolve the issue. Thank you for your patience. We apologize for any inconvenience this may cause. Please check back for updates.
- identified Dec 13, 2023, 05:58 PM UTC
We continue to experience technical issues with some WileyPLUS Assessments. Our partners at Learnosity have identified a possible cause for the current incident and are working to resolve the issue. Thank you for your patience. We apologize for any inconvenience this may cause. Please check back for updates.
- monitoring Dec 13, 2023, 06:31 PM UTC
Our partners at Learnosity have verified the cause of the current incident and recovery of services is in progress.
- monitoring Dec 13, 2023, 06:43 PM UTC
We apologize for the issues with WileyPLUS Assignments. Our partners at Learnosity have identified and corrected the root issue. All services should now be restored. We will continue to monitor for a period before resolving the incident.
- resolved Dec 13, 2023, 07:44 PM UTC
We are pleased to report that the previous issues WileyPLUS was experiencing have been resolved. We apologize for any inconvenience you may have experienced as a result. If you need any technical assistance please reach out to our Technical Support team. Please consider, for any subsequent platform status updates, subscribe to our SMS message service. To review WileyPLUS platform status at anytime, please visit http://status.wileyplus.com.