WileyPLUS incident

Service Alert - WileyPLUS Assessment Issue

Critical Resolved View vendor source →

WileyPLUS experienced a critical incident on September 22, 2019, lasting 3h 47m. The incident has been resolved; the full update timeline is below.

Started
Sep 22, 2019, 08:11 PM UTC
Resolved
Sep 22, 2019, 11:58 PM UTC
Duration
3h 47m
Detected by Pingoru
Sep 22, 2019, 08:11 PM UTC

Update timeline

  1. investigating Sep 22, 2019, 08:11 PM UTC

    We are currently experiencing a problem with the assignment section of WileyPLUS. We are investigating the issue. We apologize for any inconvenience this may cause. Please check back for updates.

  2. identified Sep 22, 2019, 08:41 PM UTC

    We continue to experience technical issues with the assignment section of WileyPLUS. We are working to resolve the issue. Thank you for your patience. We apologize for any inconvenience this may cause. Please check back for updates.

  3. identified Sep 22, 2019, 09:40 PM UTC

    We continue to experience technical issues with the assignment section of WileyPLUS. We are working to resolve the issue. Thank you for your patience. We apologize for any inconvenience this may cause. Please check back for updates.

  4. identified Sep 22, 2019, 10:11 PM UTC

    We continue to experience technical issues with the assignment section of WileyPLUS. We are working to resolve the issue. Thank you for your patience. We apologize for any inconvenience this may cause. Please check back for updates.

  5. resolved Sep 22, 2019, 11:58 PM UTC

    We are pleased to report that the previous issues WileyPLUS was experiencing have been resolved. We apologize for any inconvenience you may have experienced as a result. If you need any technical assistance please reach out to our Technical Support team. Please consider, for any subsequent platform status updates, subscribe to our SMS message service. To review WileyPLUS platform status at anytime, please visit http://status.wileyplus.com.