WileyPLUS incident

Service Alert - WileyPLUS and WileyPLUS Learning Space outage

Critical Resolved View vendor source →

WileyPLUS experienced a critical incident on May 11, 2020, lasting 2h 54m. The incident has been resolved; the full update timeline is below.

Started
May 11, 2020, 04:10 PM UTC
Resolved
May 11, 2020, 07:04 PM UTC
Duration
2h 54m
Detected by Pingoru
May 11, 2020, 04:10 PM UTC

Update timeline

  1. investigating May 11, 2020, 04:10 PM UTC

    WileyPLUS and WileyPLUS Learning Space will be back soon. We apologize for this inconvenience, but WileyPLUS and WileyPLUS Learning Space are currently unavailable due to technical issues. We are working to resolve this issue as soon as possible. Please check back for updates.

  2. identified May 11, 2020, 06:57 PM UTC

    WileyPLUS and WileyPLUS Learning Space continue to experience technical issues and are unavailable to customers. We are working to resolve the issue. Thank you for your patience. We apologize for any inconvenience this may cause. Please check back for updates.

  3. resolved May 11, 2020, 07:04 PM UTC

    We are pleased to report that the previous issues WileyPLUS was experiencing have been resolved. We apologize for any inconvenience you may have experienced as a result. If you need any technical assistance please reach out to our Technical Support team. Please consider, for any subsequent platform status updates, subscribe to our SMS message service. To review WileyPLUS platform status at anytime, please visit http://status.wileyplus.com.