WileyPLUS incident

New WileyPLUS - Reports of Slowness

Minor Resolved View vendor source →

WileyPLUS experienced a minor incident on November 12, 2020, lasting 26m. The incident has been resolved; the full update timeline is below.

Started
Nov 12, 2020, 07:54 PM UTC
Resolved
Nov 12, 2020, 08:20 PM UTC
Duration
26m
Detected by Pingoru
Nov 12, 2020, 07:54 PM UTC

Update timeline

  1. investigating Nov 12, 2020, 07:54 PM UTC

    We have received reports that New WileyPLUS is running a little slowly for some users. This has resulted in longer page load-times, and sometimes an error message. We are investigating the issue. We apologize for any inconvenience this may cause. Please check back for updates.

  2. identified Nov 12, 2020, 08:07 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Nov 12, 2020, 08:12 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Nov 12, 2020, 08:20 PM UTC

    This incident has been resolved.