WileyPLUS Outage History

Started Sep 24, 2026, 11:23 AM UTC· resolved Sep 24, 2026, 11:34 AM UTC

1. investigating Sep 24, 2026, 11:23 AM UTC

   We are currently receiving reports of multiple failed log-in attempts on wileyplus.com. We are investigating and will post further updates once additional information is available. We apologize for any inconveniences this may be causing.

2. resolved Sep 24, 2026, 11:34 AM UTC

   An issue with log in was reported, identified and quickly resolved by our internal IT team. We apologize for any inconvenience caused.

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Started Sep 17, 2026, 01:49 PM UTC· resolved Sep 17, 2026, 02:17 PM UTC

1. investigating Sep 17, 2026, 01:49 PM UTC

   We apologize for this inconvenience, but the WileyPLUS login redirect is currently unavailable due to technical issues. We are working to resolve this issue as soon as possible. In the mean time you can login at https://www.wileyplus.com/go/login Please check back for updates.

2. resolved Sep 17, 2026, 02:17 PM UTC

   We are pleased to report that the previous issues WileyPLUS was experiencing have been resolved. We apologize for any inconvenience you may have experienced as a result. If you need any technical assistance please reach out to our Technical Support team. Please consider, for any subsequent platform status updates, subscribe to our SMS message service. To review WileyPLUS platform status at anytime, please visit http://status.wileyplus.com.

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Started Aug 18, 2026, 03:58 PM UTC· resolved Aug 18, 2026, 04:52 PM UTC

1. identified Aug 18, 2026, 03:58 PM UTC

   WileyPLUS is currently experiencing technical issues and is unavailable to customers. We are working to resolve the issue. Thank you for your patience. We apologize for any inconvenience this may cause. Please check back for updates.

2. identified Aug 18, 2026, 04:24 PM UTC

   WileyPLUS continues to experience technical issues and is unavailable to customers. We are working to resolve the issue. We apologize for any inconvenience this may cause.

3. resolved Aug 18, 2026, 04:52 PM UTC

   We are pleased to report that the previous issues WileyPLUS was experiencing have been resolved. We apologize for any inconvenience you may have experienced as a result. Please note, you may need to refresh your browser to connect but if you continue to experience issues or need any technical assistance please reach out to our Technical Support team at https://support.wileyplus.com/s/ Please consider, for any subsequent platform status updates, subscribe to our SMS message service. To review WileyPLUS platform status at anytime, please visit https://status.wileyplus.com.

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Started May 07, 2026, 08:27 PM UTC· resolved May 08, 2026, 11:38 AM UTC

1. investigating May 07, 2026, 08:27 PM UTC

   We are currently experiencing a service interruption. We will provide additional updates as they become available. We apologize for this inconvenience.

2. investigating May 07, 2026, 09:39 PM UTC

   We are continuing to investigate this issue.

3. investigating May 07, 2026, 11:06 PM UTC

   Due to an ongoing incident with Canvas, we are currently experiencing an issue affecting WileyPLUS access through Canvas and direct (non-LMS) access. Users accessing WileyPLUS through any other LMS are not affected and can now use the platform as normal.

4. resolved May 08, 2026, 11:38 AM UTC

   This incident has been resolved.

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Started Apr 30, 2026, 03:44 PM UTC· resolved May 02, 2026, 08:00 PM UTC

1. investigating Apr 30, 2026, 03:44 PM UTC

   Some customers are reporting intermittent errors when accessing their WileyPLUS eBook. We are investigating the issue as our top priority and working to resolve it as soon as possible. If you are experiencing these problems, you can attempt to work around it by clearing your browser cache. If the issue still persists, we kindly ask you to try again later and/or subscribe to this alert for status updates. We sincerely apologize for any inconvenience that this is causing you. The WileyPLUS Team

2. monitoring May 01, 2026, 01:44 PM UTC

   A fix has been implemented and we are monitoring the results.

3. resolved May 02, 2026, 08:00 PM UTC

   This incident has been resolved.

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Started Feb 19, 2026, 03:57 PM UTC· resolved Feb 19, 2026, 04:12 PM UTC

1. investigating Feb 19, 2026, 03:57 PM UTC

   We are currently experiencing a problem with the WileyPLUS Assessment Service. We are investigating the issue. We apologize for any inconvenience this may cause. Please check back for updates.

2. resolved Feb 19, 2026, 04:12 PM UTC

   We are pleased to report that the previous issues WileyPLUS was experiencing have been resolved. We apologize for any inconvenience you may have experienced as a result. If you need any technical assistance please reach out to our Technical Support team. Please consider, for any subsequent platform status updates, subscribe to our SMS message service. To review WileyPLUS platform status at anytime, please visit http://status.wileyplus.com.

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Started Feb 04, 2026, 06:30 PM UTC· resolved Feb 04, 2026, 06:30 PM UTC

1. resolved Feb 04, 2026, 07:07 PM UTC

   Please be aware that our vendor (Learnosity) experienced an outage between 1:30 PM and 1:50 PM US Eastern Time, which effected some WileyPLUS customers: (https://status.learnosity.com/incidents/cv84bt5xll2f) As a result, some questions did not load for students or were not viewable by instructors. We apologize for any troubles you may have faced during this time.

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Started Jan 22, 2026, 11:58 PM UTC· resolved Jan 23, 2026, 01:12 PM UTC

1. identified Jan 22, 2026, 11:58 PM UTC

   Please be aware that Microsoft is currently experiencing an outage which is effecting both the delivery and receipt of email messages: (https://status.cloud.microsoft/) As a result, customers attempting to verify their accounts may face delays in receiving their verification codes. For additional updates, as they become available, please check https://status.wileyplus.com.

2. identified Jan 23, 2026, 01:07 AM UTC

   Microsoft continues to experience intermittent issues with incoming and outgoing messages at this time. If you are experiencing issues receiving messages from WileyPLUS, please continue to check back for updates on a resolution and when you can expect to receive them. We apologize for any inconvenience this is causing.

3. identified Jan 23, 2026, 02:21 AM UTC

   Microsoft is continues to experience issues and is still working to fully recover the services. We continue to be impacted at this time. For those looking for additional information on the service interruption, please check https://status.cloud.microsoft/

4. monitoring Jan 23, 2026, 02:33 AM UTC

   At this time, we are beginning to see our emails both sent and received successfully. As our systems work through the backlog, we will continue to monitor for any issues. We apologize for any inconvenience that this issue has caused.

5. resolved Jan 23, 2026, 01:12 PM UTC

   This incident has been resolved.

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Started Nov 18, 2025, 02:30 PM UTC· resolved Nov 18, 2025, 03:16 PM UTC

1. identified Nov 18, 2025, 02:30 PM UTC

   We are currently experiencing a service interruption. Some customers are unable to access the platform, and all are unable to access our eBook content. This is due to an outage with a major internet content delivery service (Cloudflare). We apologize for this inconvenience. Please check back for updates.

2. monitoring Nov 18, 2025, 03:01 PM UTC

   The issue previously reported appears to be resolved by Cloudflare and all sites are returning to normal. They and we continue to monitor and will update this page with any change in status.

3. resolved Nov 18, 2025, 03:16 PM UTC

   We are pleased to report that the previous issues WileyPLUS was experiencing have been resolved. We apologize for any inconvenience you may have experienced as a result. If you need any technical assistance please reach out to our Technical Support team. Please consider, for any subsequent platform status updates, subscribe to our SMS message service. To review WileyPLUS platform status at anytime, please visit http://status.wileyplus.com.

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Started Oct 23, 2025, 12:27 PM UTC· resolved Oct 23, 2025, 02:03 PM UTC

1. identified Oct 23, 2025, 12:27 PM UTC

   Standalone WileyPLUS is experiencing latency due to degraded performance with our vendor: Instructure (https://status.instructure.com). We apologize for this inconvenience. Please check back for updates.

2. resolved Oct 23, 2025, 02:03 PM UTC

   We are pleased to report that the previous issues WileyPLUS was experiencing have been resolved. We apologize for any inconvenience you may have experienced as a result. If you need any technical assistance please reach out to our Technical Support team. Please consider, for any subsequent platform status updates, subscribe to our SMS message service. To review WileyPLUS platform status at anytime, please visit http://status.wileyplus.com.

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Started Jun 14, 2025, 10:26 PM UTC· resolved Jun 15, 2025, 01:34 AM UTC

1. investigating Jun 14, 2025, 10:26 PM UTC

   We are currently experiencing a problem with our chats. We are investigating the issue. We apologize for any inconvenience this may cause. Please check back for updates.

2. resolved Jun 15, 2025, 01:34 AM UTC

   This incident has been resolved.

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Started Jun 12, 2025, 08:09 PM UTC· resolved Jun 12, 2025, 08:53 PM UTC

1. identified Jun 12, 2025, 08:09 PM UTC

   We apologize for the inconvenience, but due to an ongoing issue with Cloudflare, users of WileyPLUS may not be able to see all image or video content. We are working to resolve the issue as soon as possible. Please check back for updates.

2. identified Jun 12, 2025, 08:53 PM UTC

   We are continuing to work on a fix for this issue.

3. resolved Jun 12, 2025, 08:53 PM UTC

   This incident has been resolved.

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