WHOOP experienced a minor incident on November 23, 2020 affecting Third party integrations, lasting 13h 50m. The incident has been resolved; the full update timeline is below.
Affected components
Third party integrations
Update timeline
- investigating Nov 23, 2020, 02:49 PM UTC
We are currently monitoring degraded performance in our services and are experiencing delays uploading activities to Strava.
- investigating Nov 23, 2020, 03:29 PM UTC
We are continuing to investigate this issue.
- identified Nov 23, 2020, 03:29 PM UTC
The issue has been identified and a fix is being implemented.
- identified Nov 23, 2020, 07:02 PM UTC
We are currently backfilling missing data and expect to resume live processing by 3 pm EST.
- identified Nov 23, 2020, 08:09 PM UTC
Activity processing has caught up and are catching up on feed image generation now.
- identified Nov 23, 2020, 09:51 PM UTC
Update: Activity processing is live and feed image generation catchup is ongoing.
- resolved Nov 24, 2020, 04:39 AM UTC
This incident has been resolved.