WHOOP incident
Weekly Performance Assessments (Jan 9, 2023 - Jan 15, 2023) Not Available for Members Waking Up Before 8am EST
WHOOP experienced a major incident on January 16, 2023 affecting Performance Assessments, lasting 2h 32m. The incident has been resolved; the full update timeline is below.
Affected components
Performance Assessments
Update timeline
- identified Jan 16, 2023, 01:32 PM UTC
The issue has been identified and a fix is being implemented.
- identified Jan 16, 2023, 01:53 PM UTC
Members may encounter an issue getting their Weekly Performance Assessment this week (Jan 9, 2023 - Jan 15, 2023) if a Sleep Score has not been created before 8 am EST
- identified Jan 16, 2023, 03:04 PM UTC
We are continuing to work on the issue with some of the Weekly Performance Assessments not showing.
- resolved Jan 16, 2023, 04:04 PM UTC
This incident has been resolved.