WHOOP incident

Strain and Sleep Processing Latency

Minor Resolved View vendor source →

WHOOP experienced a minor incident on May 2, 2024 affecting Core App Features and Data uploads & processing, lasting 4h 28m. The incident has been resolved; the full update timeline is below.

Started
May 02, 2024, 05:01 PM UTC
Resolved
May 02, 2024, 09:30 PM UTC
Duration
4h 28m
Detected by Pingoru
May 02, 2024, 05:01 PM UTC

Affected components

Core App FeaturesData uploads & processing

Update timeline

  1. investigating May 02, 2024, 05:01 PM UTC

    WHOOP is currently behind in calculating Strain and detecting Sleep. We are currently investigating the issue.

  2. identified May 02, 2024, 06:07 PM UTC

    The team as identified the issue and is working to apply a fix.

  3. monitoring May 02, 2024, 08:31 PM UTC

    A fix has been deployed. WHOOP data is catching up.

  4. monitoring May 02, 2024, 09:09 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved May 02, 2024, 09:30 PM UTC

    This incident has been resolved.