WHOOP experienced a notice incident on September 20, 2024 affecting Core App Features and Login and 1 more component, lasting 4h 17m. The incident has been resolved; the full update timeline is below.
Affected components
Core App FeaturesLoginData uploads & processingWHOOP AITeamsThird party integrationsPerformance Assessments
Update timeline
- investigating Sep 20, 2024, 11:40 AM UTC
We are investigating an issue disrupting the app. Our engineering team is actively working on a fix. Your data will not be lost and will be caught up shortly.
- identified Sep 20, 2024, 12:03 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Sep 20, 2024, 12:53 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 20, 2024, 03:57 PM UTC
This incident has been resolved.